Microsoft Halts Windows 11 24H2 Update on Certain Intel PCs Due to BSOD Issues

Discover why Microsoft has blocked the Windows 11 24H2 update on certain Intel PCs due to BSOD issues and learn how to resolve them. Stay informed with Webstoryx.com.

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Introduction

Microsoft has recently announced a significant update block for Windows 11 24H2 on specific Intel PCs. This decision stems from persistent Blue Screen of Death (BSOD) issues linked to incompatible Intel Smart Sound Technology (SST) audio drivers. This article delves into the details of the block, the affected systems, and the steps users can take to resolve these issues.

Key Points

1. Reason for the Block
   • Microsoft identified that certain Intel Smart Sound Technology (SST) audio drivers are causing BSODs on systems running Windows 11 24H2. The problematic drivers are versions 10.29.0.5152 and 10.30.0.5152.
2. Affected Systems
   • The block specifically impacts PCs with Intel 11th Gen Core processors using the aforementioned SST audio drivers. These systems will not receive the Windows 11 24H2 update until the issue is resolved.
3. Temporary Solution
   • To mitigate the issue, Microsoft advises users to update their Intel SST audio drivers to versions 10.30.00.5714 or 10.29.00.5714 and later. These updates are available through Windows Update and should resolve the BSOD problems.
4. Microsoft’s Response
   • Microsoft has placed a compatibility hold on the affected devices, preventing the Windows 11 24H2 update from being installed. This measure ensures that users do not experience system crashes and instability.
5. User Impact
   • Users with the affected Intel drivers will see a notification in Windows Update indicating that their device is not ready for the Windows 11 24H2 update. This notification will persist until the necessary driver updates are installed.
6. Future Updates
   • Microsoft is actively working with Intel to address these compatibility issues. Future updates will aim to ensure that all devices can safely upgrade to Windows 11 24H2 without encountering BSODs.
7. Impact on Businesses
   • Businesses relying on Intel-based systems may face delays in deploying the Windows 11 24H2 update across their networks. IT departments should prioritize updating the Intel SST audio drivers to avoid operational disruptions.
8. User Experience
   • The BSOD issues have caused frustration among users who were eagerly anticipating the new features and improvements in Windows 11 24H2. Ensuring driver compatibility is crucial for a seamless user experience.
9. Technical Support
   • Microsoft has provided detailed guidance on their support website for users experiencing BSOD issues. This includes step-by-step instructions on how to update the Intel SST audio drivers and troubleshoot any related problems.
10. Community Feedback
    • The tech community has been actively discussing the BSOD issues on various forums and social media platforms. Many users have shared their experiences and solutions, helping others navigate the update block.
11. Long-Term Solutions
    • In the long term, Microsoft and Intel are expected to collaborate closely to prevent similar issues in future updates. This may involve more rigorous testing and validation of drivers before releasing major updates.

Reference Link

For more details, you can visit the official Microsoft support page here.

Intel SST Driver BSOD Issues:

• Microsoft is blocking the update on devices with outdated Intel Smart Sound Technology drivers (versions 10.29.0.5152 and 10.30.0.5152) due to BSOD errors.
• Reference: Windows Latest article​(Windows Latest).
• Reference: BleepingComputer article​(BleepingComputer).

Workaround by Updating Drivers:

• Users can resolve this issue by updating their Intel SST drivers to versions 10.29.00.5714 or 10.30.00.5714 and later.
• Reference: BleepingComputer article​(BleepingComputer).

Other Known Issues with the 24H2 Update:

• Other issues include conflicts with gaming applications (like Asphalt 8 and Easy Anti-Cheat), wallpaper customization apps, fingerprint sensors, and the Safe Exam Browser.
• Reference: Windows Latest article​(Windows Latest).

Conclusion

Microsoft’s decision to block the Windows 11 24H2 update on certain Intel PCs highlights the importance of driver compatibility in maintaining system stability. Users are encouraged to update their Intel SST audio drivers to the latest versions to avoid BSOD issues and ensure a smooth upgrade process.

Disclaimer

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